
“I cannot live without books.â€
– Thomas Jefferson
More outstanding leadership books that have influenced me.
“I cannot live without books.â€
– Thomas Jefferson
More outstanding leadership books that have influenced me.
I was a little dramatic in my last post Good Leaders Fire People. Managing someone out (the right way) is different from firing.
My definition of “firing” is a forceful and immediate removal from the company. Firing should be reserved for someone who steals, lies or otherwise shows big integrity problems. Firing decisions are easy because they are so clear.
Managing someone out the right way means you ask someone to resign and he or she does so willingly. It’s a lot tougher than firing someone.
I’ll teach you how.
You have 100% of my confidence until you don’t.
Last year I had a conversation with a leader, Chung. She was giving me a hard time about an ineffective manager, Vy, who reported to one of my direct reports, Linh.
Chung said, “Haven’t you talked to Linh about this behavior? It’s not ok. People are leaving because of Vy.”
Weak leaders use brute force to get the right behaviors. Strong leaders use transparency and accountability.
Have you or someone on your team ever made a painful mistake?
You know, the kind of mistake that makes you cringe with embarrassment? That makes you feel like you got punched in the stomach?
Those are the best.
Painful mistakes are always fantastic learning opportunities. Never let one go to waste. And never punish someone for making a mistake the first time. Always focus on the learning.
My Vietnamese teacher fired me.
I was late to our thrice weekly appointment one time too many. Angry that she was waiting 20 minutes and I still hadn’t shown up, cô Cúc stormed out of the office. I ran downstairs but just missed her. “She looked mad!” said Phuong, the receptionist. Uh oh.
I tried calling. No answer.
Recently I returned to the “Diá»…n ÄÃ n CEO,” or “CEO Forum” program on VITV.
Mr. Hà , the host, felt that the viewers would find two CEOs more engaging than one (maybe by creating some drama and getting us to argue?). I invited an outstanding CEO I met a few months ago, Mr. Trần Trá»ng Kiên. He is founder and CEO of Buffalo Tours, one of Vietnam’s largest and most successful tour companies. Not only a great CEO, but a super cool and interesting guy.