It’s the humbling lessons you remember best.
Sometimes it’s the painful moments in leadership that lead to amazing learning.
In 2008 VietnamWorks started a professional networking business similar to LinkedIn. It was called Caravat.com. We recruited a dynamic and talented young woman, Thanh, to start and run it. Thanh was intimidated at first but quickly grew into the role. She launched a good site and hired a great team.
“Oh sh*t, one of my top stars just quit.”
“Oh frack, the employee we fired for stealing is threatening legal action.”
“Oh cripes, the sales team made the same mistake again?!”
There are days when just going to work feels like a grueling crawl through the mud. We’ve all been there.
Do these managers really think that blocking access at the office will prevent an employee from finding another job? I mean, come on. It’s ridiculous.
“Deep down everyone loves to have others love them…love is the emotion of wanting to be together, wanting to unconditionally support each other, wanting to understand and empathize, wanting to be there when things are tough and to be there when things are fun.”
Thanh Nguyen, Founder & CEO of Anphabe.com
Welcome to my first video interview!
My guest was Thanh Nguyen, Founder & CEO of Anphabe.com, the leading “Share to Succeed” business community connecting thousands of leaders and experts in Vietnam.
Thanh is a passionate, highly spiritual leader. She is talented at communicating vision and motivating others to achieve greatness.
Have you or someone on your team ever made a painful mistake?
You know, the kind of mistake that makes you cringe with embarrassment? That makes you feel like you got punched in the stomach?
Those are the best.
Painful mistakes are always fantastic learning opportunities. Never let one go to waste. And never punish someone for making a mistake the first time. Always focus on the learning.
No one wants to work at a place where they don’t trust the leaders.
A lack of trust will cost you dearly. It will eat away at your organization like a invisible cancer. Your people will communicate ideas less freely, especially with you. They feel less secure and less committed to the company. People in such an environment are far less likely to achieve great things.
And you want to achieve great things, don’t you?
Are you a duck or an eagle?
Here’s a video from a talk I gave at a Citynetevents networking event. It’s about how there are two kinds of people on every team — ducks and eagles. Each has a role on your team. If you want to improve your leadership and create a great team it’s important to know who is who.
Recently I returned to the “Diễn Đàn CEO,” or “CEO Forum” program on VITV.
Mr. Hà, the host, felt that the viewers would find two CEOs more engaging than one (maybe by creating some drama and getting us to argue?). I invited an outstanding CEO I met a few months ago, Mr. Trần Trọng Kiên. He is founder and CEO of Buffalo Tours, one of Vietnam’s largest and most successful tour companies. Not only a great CEO, but a super cool and interesting guy.