Tagged: retaining people

One of the dumbest things I see managers do is try to hang on to great people by blocking office access to job websites such as TheLadders, VietnamWorks or KiemViec.

Do these managers really think that blocking access at the office will prevent an employee from finding another job?  I mean, come on.  It’s ridiculous.

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Here’s a short interview I did with VITV in May 2011.  The topic was “Retaining Great People.”

Main points:

• Think of the people who work for you as your most important customers
• The most important product you sell is called “Working in Your Company” — make it valuable
• Always treat well the people who choose to leave your company

Transcript below.

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One of the most important jobs of a leader is to recruit and keep great people.  After all, the strength, motivation and ability of the people on your team will determine your success or failure.

People ask me all the time “Chris, how do I retain great people?”

My answer is simple — “Think of the people who work on your team as your customers.”

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